114-hour ServiceNow programme

Build practical ServiceNow skills for the enterprise.

A structured programme covering ITSM, platform administration, scripting, catalog, Service Portal, APIs, IntegrationHub, CMDB, Discovery and scoped applications — with assignments and final assessments.

114 hrslisted training hours
5+ yrsmentor industry experience
99%NPS learner feedback
2-month format

ServiceNow Training + Career Prep

Built for freshers, career switchers, IT professionals and learners already exploring ServiceNow.

  • Course fee₹25,000
  • Estimated salary band*₹6–15 LPA
  • Indicative average*₹9 LPA
  • CommunityWhatsApp access

*Indicative programme positioning; not a guarantee.

What you’ll learn

A broad ServiceNow skill map.

The supplied training schedule spans the platform from foundations through enterprise configuration, scripting, integrations and data.

Track 01 · Foundations

ServiceNow + ITSM

Start with the platform, developer instance and ITIL context, then understand the relationships between core ITSM processes.

Platform basicsITILIncidentKnowledgeProblemChange
Track 02 · Administration

Platform configuration

Work with tables, forms, views, users, groups, roles, SLAs, reporting, dashboards and performance analytics.

TablesFormsRolesSLA/OLA/UCReportsDashboards
Track 03 · Service delivery

Catalog + Service Portal

Configure catalog items, variables, workflows/flows, order guides, record producers and portal customizations/widgets.

Catalog itemsRecord ProducersVariablesFlowsOrder GuidesPortal Widgets
Track 04 · Scripting

Client + server scripting

Build confidence with Client Scripts, GlideAjax, UI/Data Policies, UI Actions, Jelly, Business Rules, Script Includes and debugging.

Client ScriptsGlideAjaxBusiness RulesScript IncludesACL Debugging
Track 05 · Integrations

APIs + web services

Learn major Glide APIs plus inbound/outbound REST and SOAP web services and IntegrationHub flows, actions and subflows.

GlideRecordGlideDateTimeRESTSOAPIntegrationHub
Track 06 · Enterprise data

CMDB + Asset + Discovery

Explore configuration data, relationships, classes, IRE, Asset Management, MID Server, ECC Queue and Discovery.

CMDBCI classesIREAssetsMID ServerDiscovery
Track 07 · Security + apps

ACL + scoped applications

Understand access control, scoped app purpose and best practices, with demonstrations and troubleshooting.

ACLScoped appsStudioGitHub basicsBest practices
Track 08 · Completion

Assignments + assessment

Use assignments, Q&A sessions and final tests to consolidate the material and build confidence explaining your work.

AssignmentsQ&AFinal testPractical discussion

114 hours. One structured learning journey.

The supplied schedule totals 114 hours, ending with assignments and final tests.

114training hours
Schedule-led learning

The curriculum follows a progression.

Foundations first. Then administration, service delivery, scripting, APIs, integrations, enterprise data and application development.

43listed training days
114total hours
8+major capability areas
1final assessment stage
FoundationsServiceNow, ITIL, core ITSM
AdministrationTables, users, SLAs, reporting
Catalog & PortalItems, flows, record producers
ScriptingClient/server, APIs, debugging
IntegrationsREST, SOAP, IntegrationHub
CMDB & DiscoveryAssets, IRE, MID Server
ApplicationsScoped app development
CompletionQ&A, assignments, tests

Source: supplied Minversity ServiceNow ITSM Training Schedule v1.2.

Career ROI

See the salary picture quickly.

Minversity’s current programme positioning uses ₹9 LPA as an indicative average and ₹6–15 LPA as an estimated range. Treat these as planning figures, not promises.

Indicative average
₹9 LPA
Programme positioning for a qualified career path.
Estimated range
₹6–15 LPA

Actual offers vary based on role, experience, project exposure, interview performance, location and employer.

The figures above are indicative/estimated figures used by Minversity for course communication and are not a verified graduate average or a placement guarantee.

Mentors + community

Skills matter. Guidance compounds them.

Mentors with 5+ years of industry experience have personally trained 500+ students and delivered 10,000+ training hours. Learners also get access to the Minversity ServiceNow WhatsApp community.

Industry-led learning

Learn how concepts are discussed in real enterprise environments.

Interview preparation

Use scenario-based interview practice and project discussions to improve technical confidence.

99% NPS

A learner feedback metric Minversity uses to represent strong programme advocacy.

Get started

Talk to Minversity about the right path for you.

Tell us where you are today and the team can help you understand the programme, schedule, fee and next steps.

Your enquiry is sent to minversityeducation@gmail.com.

Get Course Details