ServiceNow + ITSM
Start with the platform, developer instance and ITIL context, then understand the relationships between core ITSM processes.
A structured programme covering ITSM, platform administration, scripting, catalog, Service Portal, APIs, IntegrationHub, CMDB, Discovery and scoped applications — with assignments and final assessments.
Built for freshers, career switchers, IT professionals and learners already exploring ServiceNow.
*Indicative programme positioning; not a guarantee.
The supplied training schedule spans the platform from foundations through enterprise configuration, scripting, integrations and data.
Start with the platform, developer instance and ITIL context, then understand the relationships between core ITSM processes.
Work with tables, forms, views, users, groups, roles, SLAs, reporting, dashboards and performance analytics.
Configure catalog items, variables, workflows/flows, order guides, record producers and portal customizations/widgets.
Build confidence with Client Scripts, GlideAjax, UI/Data Policies, UI Actions, Jelly, Business Rules, Script Includes and debugging.
Learn major Glide APIs plus inbound/outbound REST and SOAP web services and IntegrationHub flows, actions and subflows.
Explore configuration data, relationships, classes, IRE, Asset Management, MID Server, ECC Queue and Discovery.
Understand access control, scoped app purpose and best practices, with demonstrations and troubleshooting.
Use assignments, Q&A sessions and final tests to consolidate the material and build confidence explaining your work.
The supplied schedule totals 114 hours, ending with assignments and final tests.
Foundations first. Then administration, service delivery, scripting, APIs, integrations, enterprise data and application development.
Source: supplied Minversity ServiceNow ITSM Training Schedule v1.2.
Minversity’s current programme positioning uses ₹9 LPA as an indicative average and ₹6–15 LPA as an estimated range. Treat these as planning figures, not promises.
The figures above are indicative/estimated figures used by Minversity for course communication and are not a verified graduate average or a placement guarantee.
Mentors with 5+ years of industry experience have personally trained 500+ students and delivered 10,000+ training hours. Learners also get access to the Minversity ServiceNow WhatsApp community.
Learn how concepts are discussed in real enterprise environments.
Use scenario-based interview practice and project discussions to improve technical confidence.
A learner feedback metric Minversity uses to represent strong programme advocacy.
Tell us where you are today and the team can help you understand the programme, schedule, fee and next steps.
Your enquiry is sent to minversityeducation@gmail.com.